Reviews

Read What Our Happy Customers Are Saying

★★★★★

Hello, I just want to say you guys are the best. I'm so happy with my floor, it is everything you said and more. It looks brand new again. I thank you guys for all your hard work. and will certainly refer you to my friends and family. Thanks again!
Thank You,

Norma C 09/19/2023

★★★★★

American Tile Cleaning did an amazing job cleaning our travertine floors. They outline exactly what to expect and are extremely professional. Would not hesitate to use them again.
Thank You,

Stacy B 08/19/2023

★★★★★

oh this small business has such expertise, also going above and beyond--always. so friendly and quick to service needs and return calls. really--use them as they have always gone beyond my expectations and the work is perfection! i have use them 3 times now and will continue doing so in the future
Thank You,

Lynne D 08/02/2023

★★★★★

Excellent work! They took two very shambled showers and made them functional again. Their work is fast and efficient as they know what they are doing! Highly recommend!
Thank You,

Ana P 08/30/2022 

★★★★★

Friendly, professional, very knowledgeable. I would recommend this company to anyone!
Thank You,

Lorie and Tony 04/13/2022 

★★★★★

We absolutely love American Tile! They have completed two major jobs for us so far, and we couldn't be happier! Their work is very high quality, and their customer service is amazing. We feel like they are friends of ours now :) We highly recommend them!

Ginny 03/09/2022 

★★★★★

This is the second time we have had American Tile come to our house. We
We’re so impressed again. Our master bath shower looked like it needed to be retiled but when Ken finished it looks brand new….and gave us lots of tips on keeping it looking like new!!!

Sharon 02/03/2022 

★★★★★

From the initial phone call to the end of the project, you were courteous, professional, punctual, accommodating and just nice. It was a pleasure to work with you. And our entry way is back y to what it is supposed to be. Very nice.

Thank you very much.

Sincerely,

Mark and Kori 01/10/2022 

★★★★★

Excellent job. Our bathroom looks beautiful. Very professional and they know what they’re doing.

Ann 11/21/2021 

★★★★★

Hey Folks! Love our tile! We didn't realize how dirty it was until Ken started the cleaning process. What a difference! You both are so full of positive energy and it shows in your work. Thanks!

Ron 10/24/2021 

★★★★★

Thank you, thank you, thank you for my beautiful CLEAN floors!! They look prettier than when they were new! We were so impressed with the professionalism, the care and detail of every phase of the job, and all for a fair price. Any question or email was answered promptly, and that is hard to find up here. Thank you.

Michele 9/22/2021 

★★★★★

Ken and Heidi are professional and run a great small business. I was referred to them by a co-worker who like me has travertine in their home. I had some major stains on the tile (which is very porous) and I couldn't get the stain out. I have travertine in my kitchen, entry, front bath, and my fireplaces. They needed to be cleaned and buffed out. I called American Tile for a quote and they came out and gave me one. Ken came to work ready to tackle the job and the major stain and some chips in the travertine. Ken wasn't sure if he could get the stain out (white vinegar had spilled and stained it), but he said he would try. Well, Ken did get the stain out and filled up the chips in the travertine, and my entire kitchen, entry, bathroom, and fireplaces look brand new. In fact, better than when we first moved in, they were never sealed or buffed. They are beautiful!!! Great job, very professional and so happy!! I recommend American Tile if you are looking for someone that takes great pride in the jobs they do, don't hesitate to call them.

Tracy 7/21/2021 

★★★★★

Ken and Heidi are honest, very professional, knowledgeable and take pride in their work. They cleaned 70's white tile in the kitchen, showers and laundry. Outstanding job and very pleased with their services! I would highly recommend them.

Nancy J. 6/11/2021 

★★★★★

I can’t get over my floors!! They look like as good as when we built our house 18 years ago. Ken and Heidi did a beautiful job and will definitely recommend them to anyone who wants their grout and tile to look as good as new. They also cleaned my granite and showered as well and I just love how shiny and new it looks!! Thanks again for treating my home as if it was your own.

Carlene 5/25/2021 

★★★★★

I was astonished at the great job Ken did regarding my tile cleaning. He was extremely thorough and efficient. Both Ken and Heidi were delightful to work with, I highly recommend them.

Annette 3/17/2021 

★★★★★

Second time with the company and could not be happier. They take great care in protecting any adjoining walls cabinets and carpet. We had the gloss coating and the grout painted. Looks like a new floor and is so easy to clean. You will not be sorry if you use this couple.

Milton 2/25/2021 

★★★★★

Heidi is very professional. Prompt, courteous and accommodating granite cleaning and repair. Ken is top notch and takes pride in his work and bringing out the best in your surfaces. I’m very happy with their service and will definitely use them again.

Lorie 1/12/2021 

★★★★★

After moving to my 12 year old house I noticed that the tile and grout just didn't look clean, no matter how I cleaned it. I decided to bring in the big guns and so happy I did. Ken and Heidi are truly professionals in their cleaning, sealing and restoring of my tile floors and grout. There is a lot of tile in my house downstairs and in the upstairs bathrooms and laundry room. Upstairs just need a good cleaning and sealing but the downstairs needed a bit more work. After the cleaning was completed, I could see some staining on the old grout in the kitchen area. Ken said this is quite common in a kitchen area to have staining on the grout since the grout is the "Gutter", everything collects there. After discussing what can be done, I decided to have the entire grout re-colored on my main floor. I am so very happy with the results!!!

Lorna E. 11/18/2020 

★★★★★

We recently moved in to a house that is 16 years old. My guess is the tile floors had never been cleaned. Both Ken and Heidi are easy to work with and very professional. My floors look great and the price was very reasonable. Would definitely recommend their service and would use them again.

Sue H. 10/19/2020

★★★★★

Ken and Heidi were awesome! Excellent work on our tile floors and grout. They look brand new! Very professional with a commitment to quality and customer service. Will definitely use them again.

Chris 10/12/2020

★★★★★
Ken and Heidi cleaned and polished our Travertine floor that was dull and needed sealing. They did a wonderful job in making it look beautiful. Despite their hectic schedule, they accommodated my immediate request for service due to some time constraints on my end. Heidi did an awesome job cleaning and sealing my granite counters, it being the highlight of my kitchen. They were very professional, accommodating and wonderful to work with. I definitely would recommend them and hire them again in the future.
Gloria 7/15/2020
★★★★★
WOW, what a difference
Heidi and Ken did a wonderful job cleaning our floor tiles. The grout lines look like new! The also got our glass shower door spotless, taking off all the accumulated water stains - again, it looks like new! We highly recommend American Tile Cleaning...
Rob. 1/19/2020
★★★★★
Awesome company to work with! Ken & Heidi did an outstanding job on my tile shower and floors. My shower looks brand new. They both are very professional, prompt and very meticulous with their work. I will definitely use them again and have no hesitation in recommending them!

Pat R. 9/13/2019
★★★★★
From the Free Estimate and throughout the entire process our experience was first class. Shower glass and tile like new. They were at our house for two days and it did not impact our routine. They made every effort to protect our furniture from any possible damage. They are a happy and upbeat couple which made the experience fun. We would recommend American Tile Cleaning to anyone who needs the Service.

Mike Eva in C. 9/3/2019
★★★★★
A job well done in our home. Would not hesitate to call on them again when needed.

Rose 8/13/2019
★★★★★
Heidi and Ken were professional, skilled, and absolutely delightful! Our home is filled with our art collection with paintings and works of art everywhere. I was not familiar with the cleaning process so I was concerned about water splashing everywhere! Of course, there was not a drop of water anywhere as the machine used immediately vacuums the water as it is simultaneously scrubbing the tile. I never needed to worry at all. This amazing team was so careful and meticulous in cleaning our tile and grout in four bathrooms, the laundry room, and throughout the kitchen and dining areas. We are thrilled with the results. I highly recommend this company!!!

Sarah D. 8/9/2019
★★★★★
I would definitely call them again.

carla 7/31/2019
★★★★★
American Tile is one of the best home service companies I have dealt with. Worth the expense and terrific customer service as well as professionalism. Had a small issue and they returned promptly and brought our Travertine Tiles to absolutely beautiful condition! I definitely recommend them.

Andrew 7/12/2019
★★★★★
I have NEVER been disappointed with the quality of the work and will continue to rely on them, and the honest, reliable and all around professional ethic.

steve r 7/3/2019
★★★★★
Ken and Heidi are very friendly and it's so easy to communicate with them. Heidi measured & provided a very reasonable quote. Ken came out in advance of the work and did a test and explained what to expect, etc. A few days later, they both arrived on the scheduled day and time. They are both very hardworking and they did an outstanding job. Our floors are so clean and pretty again. We wish we had found them years ago! Very pleased and highly recommend them.

Sandi P. 6/27/2019
★★★★★
Ken &Heidi were timely, respectful of our home & did a great job cleaning our large master shower floor. I highly recommend them.

Judy de la C. 6/19/2019
★★★★★
Ken and Heidi are very professional. They did a great job for us on floors, countertops and around the fireplace.

julie s. 6/6/2019
★★★★★
We did a full kitchen remodel with marble countertops and Ken did a great job selling them when they were installed last September. Then he also did an excellent job fixing an area where I had spilled Jet Dry dishwasher solvent. It left a very large etched area that was then rough to the touch. I was beyond upset but Ken assured us that he could fix it and today it is back to it's beautiful, glossy finish. Ken is very professional and really wants to make sure his projects are done correctly. I highly recommend them!

Deborah St C. 6/5/2019
★★★★★
great service and such nice people. a great job was done over here and my travertine looks brand new. and, so far the dogs have not ruined it! thanks again.

lynne d5/10/2019
★★★★★
Ken and Heidi just finished cleaning our tile floors, as well as sealing and recoloring the grout. The before and after was truly unbelievable! They were punctual, neat and very respectful of our home. I can't say enough good things about them and their business. I will definitely be recommending them to everyone! My floors were a disaster and now they look like new! Thank you both.

jeff and j. 3/2/2019
★★★★★
We are so pleased with the professional service we received from American Tile Restoration. Ken is highly knowledgeable regarding his craft and reassures his clients that their home is just as important as his. He was in time and protected corners, walls and corners while he worked. Our Marble and porcelain floors are stunningly beautiful after having them restored! We most definitely use their expertise in the future.

Mark A. 1/21/2019
★★★★★
Ken and Heidi were prompt, professional, and worked hard to fit the cleaning into our tight schedule. They were up front about what I could expect and the cost. My travertine stone floor looks great! The granite around my sink looked awful before with hard water stains I could not get out and now it looks amazing!

Alicia N. 1/19/2019
★★★★★
The water in the area is very hard. After trying a myriad of chemical cleaners, Bio cleaners, a drill with a polishing pad and sand paper to remove build up on my shower doors, I finally threw in the towel. I got two quotes to have the glass and frame for my master shower completely replaced. Both companies quoted me in the 1,400.00 realm. My husband, who was familiar with American Tile & Hard Surface Restoration, told me to call them up to see if there was anything they could do. From the beginning, my contact with Heidi was great. She came out and gave me a quote and to my delight their service was very reasonable. I ended up having her and Ken restore all three showers and all of the tile (on both the floor and on the walls) throughout the house. When they were all done I was very excited and impressed. The shower doors look great and my home feels almost like brand new again. I highly recommend American Tile & Hard Surface Restoration. Heidi and Ken are very kind and professional.

Olga B. 1/9/2019
★★★★★
I would like to take the time to say that American tile cleaning did an awesome job cleaning up a poorly done grout job on a large covered out door tiled deck, and now looks like it is supposed to. They are dependable & very fair priced, Also thank you Heidi & Ken for the pictures of the work & the updates, really appreciate the great work!

Ken G. 1/4/2019
★★★★★
Ken just left our home he cleaned and resealed our kitchen, dining and master bath, along with cleaning the shower door and windows. We are very pleased with the results and the professionalism in which the job was done. Don’t hesitate to-call on Ken and Heidi.

Barbara 10/26/2018
★★★★★
I highly recommend Ken & Heidi. Professional, dependable & hardworking. Our floors look brand new!

Judy H. 10/21/2018
★★★★★
Very pleased with the service and the results. Thank you Ken & Heidi's!

Chuck Irene B. 10/13/2018
★★★★★
until I saw the magic Ken and Heidi did on my serious tile issues, I was convinced it was going to need to be replaced. NOT THE CASE. Thank you guys so much for all the hard word and HONESTY, I could not be more pleased.

Steve 9/28/2018
★★★★★
I was going to post a raving review for American Tile Cleaning, i.e. Ken and Heidi, however in reading the already posted reviews, everyone has said it all. What else can I add? We are thrilled with our newly restored floors and equally thrilled with Ken and Heidi's service and professionalism. I would not hesitate in recommending them. If you want the best at the best price, select Ken and Heidi.

Wally and Bonnie A. 9/24/2018
★★★★★
"WOW!!" is all we can say, we can't believe what an amazing job that Ken & Heidi of Ameerican Tile performed on our floors, these folks are truely professionals in what they do, Lupe and I were really impressed on what they did on our worn out tiles, in fact we were thinking of replacing them which would of cost thousands of dollars until we contacted American Tile, Ken came over and went through the pros n cons, he was very specific and informative regarding our floors, Ken is very knowlegeable and knows what he is talking about, he explained about his up to the art of his equipment and how he was going to use it step by step, which was very impressive. he is also is very prompt on his time of doing the job, and on schedule. he cleaned our tiles filled the grout in to match the tiles and performed an amazing job, which saved us thousands of dollars $$$$, if anyone is looking to have their tile replaced please contact Ken of Anmerica Tile and have him give you a reasonbe quote for a professional job you will not regret and save money too. At this time Lupe & I (Bobby) would lilke to thank Ken & Heidi for a fantastic job done and would have them come over again, and again and again, so Ken & Heidi of American Tile a "BIG" Thank You as you made us a very happy fam. Great Job!!!!!!

Bobby Lupe P. 9/8/2018
★★★★★
From the first meeting to the final wrap up, I coulnd't be more pleased. Excellent service and quality work. Superb company and easy to work with from start to finish. The technology they use for appointments and communication and billing is excellent as well and so appreciated. My floors have never looked so good!

Shawna 9/7/2018
★★★★★
We were new to the area and our home flooring needed some TLC. Ken and Heidi came to the rescue and did a fantastic job at a reasonable price. Ken even went the extra mile and re-grouted some areas on the floor. Granite, Marble, Travertine, Tile, they took care of it all. Absolutely AMAZING!!! Thank you so much

Peggy and S. 8/19/2018
★★★★★
Amazing job!!! Looks like new again. Very pleased with the Professionalism and attention to detail.

D B. 7/28/2018
★★★★★
Excellent Job!! The floors were in need of love and attention and American Tile Cleaning brought them back to life. My experience and interaction with Ken and Heidi was outstanding. Definitely recommended to all looking for the best result.

Victor Post O. 7/11/2018
★★★★★
Excellent Job!! The floors were in need of love and attention and American Tile Cleaning brought them back to life. My experience and interaction with Ken and Heidi was outstanding. Definitely recommended to all looking for the best result.

Victor Post O. 7/11/2018
★★★★★
We could not be more happier with the service we received! They did an amazing job cleaning our tile and grout and went the extra mile to cover every detail! We highly recommend American Tile Cleaning!

Steve and Jenny D. 6/27/2018
★★★★★
What can I say?! Simply put, the best around! Ken and Heidi, you rock all the way around! We couldn't be happier with your quality of work, customer service, reasonable rates, easy booking & prompt service! I highly recommend American Tile Cleaning Service to everybody! Thank you for all you do and the quality of service you provide. You are the best and delightful on top of it!

Esther P. 6/1/2018
★★★★★
Wow! It is as so refreshing to deal with a locally owned business that provides excellent customer service! We thought our floors were shot until Ken got to them and now they look amazing. More importantly Heidi went above and beyond to make the whole process seem less as we were out of state while the work was being done. They provided constant updates and pictures...even setting up new apps for to sign documents and pay remotely for my convenience! I am very grateful to have found such a great service and highly recommend them.

Tonda P. 5/28/2018
★★★★★
Great job!

George 4/7/2018
★★★★★
Another 5 star rating - I first met Heidi at the Elliott Home Models in Galt CA striking up a general conversation about cleaning tile, grout, and hard water concerns. Months later I recalled the conversation as my wife and I needed to seal the floor tile in our new home - that's when Ken came to the new home for an estimate. We had a serious discussion about how the tile should look and making sure it was sparkling clean "before" the grout was sealed w/o sealing in the filmy haze. Ken's work is timely, thoroughly detailed, and professional. He will point out any issues he finds such as missing grout, cracked or broken tile, paint drops, etc. and isn't immune to hand scrubbing corners and edges. And yes, they use the latest commercial equipment. If you're not sure who you want - call and talk to Ken and Heidi before making a decision.

Steven S. 4/1/2018
★★★★★
I have a 5,000 sq. ft. home with travertine floors in the main area of the home that have not been cleaned since we built the house 14 years ago. After Ken cleaned and sealed the floors, they look almost new again. The master bathroom shower was also cleaned, sealed, and regrouted. They are hard working and very professional. I highly recommend using them!

Linda B. 3/24/2018
★★★★★
Great job! We were considering updating our income property by replacing all the tile. Ken cleaned and sealed it all. Turned out so good, saved us the expense of new material!

Rick Lori B. 3/10/2018
★★★★★
Great job! We were considering updating our income property by replacing all the tile. Ken cleaned and sealed it all. Turned out so good, saved us the expense of new material!

Rick Lori B. 3/10/2018
★★★★★
I've been using Ken and American Tile since 2014 always exceeds expectations. He is on time and does an excellent job. We couldn't be happier.

Edward G. 1/24/2018
★★★★★
Great job. My tile looks new. Showed up on time. Good communication

Kathleen 12/15/2017

We return calls and emails quickly!


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